Lost or stolen Visa or debit card?

Please call immediately or launch the Wheelhouse Card App and choose ‘Suspend’ under Card Controls:

844-484-0045 Option #2

Reach us by phone


Contact Center hours:
Monday through Friday: 8:00am to 6:00pm
Saturday: 9:00am to 2:00pm

Telephone Banking: 800-829-1919

Card Activation Line: 844-484-0045

Email Us

Please do not include personal information such as your account number or social security number.

Email Us

You may also send us a Secure/Encrypted Email. Login to Online Banking, click your Profile and ‘Message’ on the upper right of the screen. Simply click ‘Compose’ to send a secure email.


Reach us by mail

Mailing Address:
P.O. Box 719099
San Diego, CA 92171-9099


Wheelhouse Subordination Requirements

If you are a Wheelhouse Member and would like the payoff amount on your loan, please call our Phone Branch at 619-297-4835 during regular business hours.

If you are a Lender, Escrow or Title company and would like a payoff amount for a Wheelhouse Loan, please fax your request with a Signed Borrower’s Authorization to 858-279-3032.

Stop by one of our branches

Find your closest branch
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