IMPORTANT FRAUD ALERT: Fraudsters are impersonating Credit Union employees by text and phone, claiming suspicious account activity. Do not respond or share login credentials, security codes, or debit/credit card information. If you’re unsure, hang up and call 619-297-4835 during business hours or visit our Security Center for scam prevention tips.

Making a Loan Payment is Easy

Loan Payments

From A Wheelhouse Account

(For immediate credit to your loan)
Log into Digital Banking

  1. Under Dashboard, tap PAY within the Loans section or,
  2. Choose Transfers/Pay Loan.
  3. Select the ‘From’ account in the Quick Transfers tab.
  4. Enter Amount and select the loan from the ‘To’ account column.
  5. Click ‘Submit Transfer’.
  6. Payments made with your Wheelhouse accounts are applied immediately to your loan.

Note: To make this recurring, under the Classic tab simply choose an option in ‘Frequency’.

For LOAN PAYOFFS, please contact us during regular business hours at 619-297-4835.

Log In

From An External Account

Follow these steps
  1. Enroll in Digital Banking
  2. Set Up Direct Deposit
  3. Transfer Money to Wheelhouse
  4. Make a Loan Payment
  5. Set up loan payment alerts
For LOAN PAYOFFS, please contact us during regular business hours at 619-297-4835.
Enroll

Credit Card Payments

From A Wheelhouse Account

Log into Digital Banking

  1. Under Dashboard, tap PAY within the Loans section or,
  2. Choose Transfers/Pay Loan.
  3. Select the ‘From’ account in the Quick Transfers tab.
  4. Enter Amount and select the loan from the ‘To’ account column.
  5. Click ‘Submit Transfer’.
  6. Payments made with your Wheelhouse accounts are applied immediately to your credit card account.

Note: To make this recurring, under the Classic tab simply choose an option in ‘Frequency’.

Log In

From An External Account

Follow these steps
  1. Enroll in Digital Banking
  2. Set Up Direct Deposit
  3. Transfer Money to Wheelhouse
  4. Make a Loan Payment
  5. Set up loan payment alerts
For LOAN PAYOFFS, please contact us during regular business hours at 619-297-4835.
Enroll

Pay A Person

From A Wheelhouse Account To Any Person

Log into Digital Banking

  1. Launch Send Money with Zelle by clicking on the Transfer & Pay menu.
  2. Click Send to a new contact.
  3. Enter the recipient’s email or mobile phone number.
  4. Accept terms and click Send.

Your recipient can accept funds by enrolling in Zelle.

Log In

From A Wheelhouse Account To Another Member

Log into Digital Banking

  1. Click on the Transfers/Pay Loan widget.
  2. Choose the From Account.
  3. Select Transfer to another WheelhouseCU Member under the To Account option.
    (Need member number and share account number for other member)
  4. Enter Amount and Frequency.
  5. Click Submit Transfer and you’re done!
Enroll

Mortgage Payments

From A Wheelhouse Account

Log into Digital Banking

  1. Under Dashboard, tap PAY within the Loans section or,
  2. Choose Transfers/Pay Loan.
  3. Select the ‘From’ account in the Quick Transfers tab.
  4. Enter Amount and select the loan from the ‘To’ account column.
  5. Click ‘Submit Transfer’ and you’re done!

Note: To make this recurring, under the Classic tab simply choose an option in ‘Frequency’.
You may also call our Phone Branch for assistance at 619-297-4835.

Log In

From An External Account

Mail a check payable to Wheelhouse:
PO Box 719099
San Diego, Ca. 92171-9099

Please include your member number & 4-digit loan number in the memo portion of your check.

Note: To make this an electronic/recurring payment, please call us at 619-297-4835.

Pay in person at a branch location.

Enroll

Pay A Bill

From A Wheelhouse Account

Log into Digital Banking

  1. Click on the Bill Pay widget.
  2. Click Add Payee in the upper corner.
  3. Select Business or Person from the options and click Next.
  4. Follow the prompts to finish adding a new payee.
  5. Select the Payee from the Bill Pay widget.
  6. Choose an available funding account in the Pay From menu.
  7. Enter Amount and click Submit Payment.
  8. You’re done!
Log In

Note: You can edit or cancel any scheduled payment before 1:00 pm PDT. Funds are typically withdrawn from your selected funding account the day after the ‘send-on’ date. For payments sent via a check method (the payee does not have the ability to accept electronic payments), funds are withdrawn when the check is presented to us for payment by the receiving institution.