gray dot background

MAKING A LOAN PAYMENT IS EASY

Loan Payments

FROM A WHEELHOUSE ACCOUNT

(For immediate credit to your loan)
Log into Digital Banking

  1. Under Dashboard, tap PAY within the Loans section or,
  2. Choose Transfers.
  3. Select the ‘From’ account in the Quick Transfers tab.
  4. Enter Amount and select the loan from the ‘To’ account column.
  5. Click ‘Submit Transfer’.
  6. Payments made with your Wheelhouse accounts are applied immediately to your loan.

Note: To make this recurring, under the Classic tab simply choose an option in ‘Frequency’.

For LOAN PAYOFFS, please contact us during regular business hours at 888-907-3628.

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FROM AN EXTERNAL CARD OR ACCOUNT

On our website WheelhouseCU.com

  1. Under the Loans menu, choose Make a Loan Payment in the Next Steps section.
  2. Enter Member Number and 3-digit Loan Number.
  3. Leave the Password field blank if this is your first time and click Sign In.
  4. Follow the prompts and you’re done!
  5. Please allow up to 2 business days for the payment to apply to your loan.

Note: To make this recurring, simply choose the option to ‘register for automatic payments’ in the payment methods option.

For LOAN PAYOFFS, please contact us regular business hours at 888-907-3628.

Make a Loan Payment

Credit Card Payments

FROM A WHEELHOUSE ACCOUNT

Log into Digital Banking

  1. Under Dashboard, tap PAY within the Loans section or,
  2. Choose Transfers.
  3. Select the ‘From’ account in the Quick Transfers tab.
  4. Enter Amount and select the loan from the ‘To’ account column.
  5. Click ‘Submit Transfer’.
  6. Payments made with your Wheelhouse accounts are applied immediately to your credit card account.

Note: To make this recurring, under the Classic tab simply choose an option in ‘Frequency’.

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FROM AN EXTERNAL DEBIT CARD OR ACCOUNT

On our website WheelhouseCU.com

  1. Under the Loans menu, choose Make a Credit Card Payment in the Next Steps section.
  2. Enter Member Number and 3-digit Loan Number.
  3. Leave the Password field blank if this is your first time and click Sign In.
  4. Follow the prompts and you’re done!
  5. Please allow up to 2 business days for the payment to apply to your loan.

Note: To make this recurring, simply choose the option to ‘register for automatic payments’ in the payment methods option.

Make a Card Payment

PAY A PERSON

FROM A WHEELHOUSE ACCOUNT TO ANY PERSON

Log into Digital Banking

  1. Launch Money Move by clicking on the widget.
  2. Click Send to a new contact.
  3. Enter the recipient’s email or mobile phone number.
  4. Enter the amount and eligible Debit Card.
  5. Accept terms and click Send.

Your recipient can accept funds with a Debit Card for instant credit to their account or Account/Routing number (2 business days).

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FROM A WHEELHOUSE ACCOUNT TO ANOTHER MEMBER

Log into Digital Banking

  1. Click on the Transfers widget.
  2. Choose the From Account.
  3. Select Transfer to another WheelhouseCU Member under the To Account option.
    (Need member number and share account number for other member)
  4. Enter Amount and Frequency.
  5. Click Submit Transfer and you’re done!
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MORTGAGE PAYMENTS

FROM A WHEELHOUSE ACCOUNT

Log into Digital Banking

  1. Under Dashboard, tap PAY within the Loans section or,
  2. Choose Transfers.
  3. Select the ‘From’ account in the Quick Transfers tab.
  4. Enter Amount and select the loan from the ‘To’ account column.
  5. Click ‘Submit Transfer’ and you’re done!

Note: To make this recurring, under the Classic tab simply choose an option in ‘Frequency’.
You may also call our Contact Center for assistance at 619-297-4835 or 888-907-3628.

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FROM AN EXTERNAL ACCOUNT

Mail a check payable to Wheelhouse:
PO Box 719099
San Diego, Ca. 92171-9099

Please include your member number & 3-digit loan number in the memo portion of your check.

Note: To make this an electronic/recurring payment, please call us at 888-907-3628.

Pay in person at a branch location.

Find a Branch

PAY A BILL

FROM A WHEELHOUSE ACCOUNT
Log into Digital Banking

  1. Click on the Bill Pay widget.
  2. Click Add Payee in the upper corner.
  3. Select Business or Person from the options and click Next.
  4. Follow the prompts to finish adding a new payee.
  5. Select the Payee from the Bill Pay widget.
  6. Choose an available funding account in the Pay From menu.
  7. Enter Amount and click Submit Payment.
  8. You’re done!
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Note: You can edit or cancel any scheduled payment before 1:00 pm PDT. Funds are typically withdrawn from your selected funding account the day after the ‘send-on’ date. For payments sent via a check method (the payee does not have the ability to accept electronic payments), funds are withdrawn when the check is presented to us for payment by the receiving institution.

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