IMPORTANT FRAUD ALERT: Fraudsters are impersonating Credit Union employees by text and phone, claiming suspicious account activity. Do not respond or share login credentials, security codes, or debit/credit card information. If you’re unsure, hang up and call 619-297-4835 during business hours or visit our Security Center for scam prevention tips.

What are the subordination requirements?

Your Lender, Escrow or Title Company will need to submit an online Subordination Application request and upload all required documents here. To see a list of Wheelhouse Subordination Requirements in detail click here. Please Note: This new online subordination process replaces the need for mailing documentation. Go to wheelhousecu.com/subordination to complete the online request.

How can I request a payoff for my loan?

If you’re a Wheelhouse member and would like a payoff amount on your loan, please call our Phone Branch at 619-297-4835 during regular business hours. If you are a Lender, Escrow or Title company and would like a payoff amount for a Wheelhouse Loan, please fax your request with a Signed Borrower’s Authorization to 858-279-3032.

What are your current rates?

Please visit our partner site [external link=”https://www.wheelhousecu.com/home-loan-mortgages/”]Mortgage Center[/external] for available rates and mortgage options.

What are the fees?

Fees vary depending on the amount of the loan. The usual fees associated with a mortgage loan are appraisal fees, application fees or any applicable closing costs. Please contact us for available options. We’re here to help guide you.

How long does it take?

The typical loan decision after you submit a request is 24-48 hours. The typical home purchasing process usually takes 6 to 8 weeks.

How can I refinance my auto loan at a different institution with Wheelhouse?

Wheelhouse offers the most competitive rate options to help you refinance your auto loan from another financial institution. Simply contact us or [external link=”https://ws.loanspq.com/consumer/v2/login/landing.aspx?enc2=CjDDGQgp6ViDEpMSQAmj1J7L372KaaRDo4KMNtUdlXBvtVwOuXwjJxa9MdCJWB1vqli-FAjpnPAPrZkRIx7-2YSSONm3NWOphahA0Tfh2wN8Ab6DKQIq5_qVmLJaE_Ai”]complete a loan application[/external] through the website.