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Our San Diego-based team delivers the personal service you’d expect from a neighbor.
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Preventing fraud is our priority. Please contact us immediately or stop by the nearest branch location.
Easily order checks through Deluxe Personal Check Reorder. You can order checks online, by phone at 619-297-4835, or by using our mobile banking app.
You can do so by contacting us by phone, in person at a branch location or online using the digital banking platform.
To establish a direct deposit, you will need the routing number for Wheelhouse and your account number. The routing number for Wheelhouse is 322281549 and your account number is located on your checks or in the Account Details tab inside digital banking.
The routing number for Wheelhouse is 322281549. Your Wheelhouse Checking account number is located on your checks or in the Accounts Details tab inside digital banking.
A primary savings a qualification for establishing a membership with Wheelhouse.
Yes. There are available savings options with Wheelhouse. Please check the deposit rates page for options.
There are no fees to have a savings account. However, we require that you maintain the $10 membership share balance in the account.
You can designate one savings and one checking account to be linked to a debit card. Those with multiple savings and checking accounts can obtain addition cards to be linked to those accounts.
We have multiple account options to help you earn dividends. Please check the deposit rates page for available options.
Your Wheelhouse Membership Number is located on your Membership Card or you can call us at 619-297-4835. If you are enrolled in Digital Banking, the Member Number can be located in the Account Details panel after selecting an account from the Dashboard icon. Click on the “Eye” icon under the Account Name to reveal your Membership Number. Example is 61111110 (Member Number) – 0001 (Account Suffix).
Give us a call at 1-844-484-0045 right away and we’ll help you.
Give us a call at 1-844-484-0045 right away and we’ll help you get your card activated.
If you have an open credit card with us, you can request a copy of your individual credit card agreement by completing and submitting the electronic form on this page or by calling the credit union at 619-297-4835. When we receive your request, we will mail you a copy of your agreement.
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Points earned with our debit card and Rewards Credit Card can be redeemed through the digital banking platform under the More options menu and Card Rewards.
Yes. The fee is usually 1% of the total transaction amount.
Yes provided that you enrolled your debit or credit card within our Card App. The feature in the Card App allows you to suspend any enrolled cards.
Yes. The fee is usually 1% of the total transaction amount.
Please call us immediately at 888-907-3628.
If you want us to authorize and pay overdrafts on ATM and debit card transactions, call 619-297-4835, visit a branch location or complete this online form: Courtesy Pay Authorization Form
Preventing fraud is our priority. Please contact us immediately or stop by the nearest branch location.
Easily order checks through Deluxe Personal Check Reorder. You can order checks online, by phone at 619-297-4835, or by using our mobile banking app.
You can do so by contacting us by phone, in person at a branch location or online using the digital banking platform.
When you create your Digital Banking account, you will be asked for the following information:
- Member Number
- Social Security Number
- Date of Birth
- You will also be asked to provide one of the two following pieces of information: E-mail address or Zip Code
- Minimum eight characters in length
- Must include one numeric digit
- Must include one uppercase character
- Must include one lowercase character
- It is highly recommended that you set up two factor authentication as part of your login process.
Log in to online banking and click the down arrow next to your profile image and name. From the dropdown, click the Settings option and select the Security tab. Within the Security tab, you can change your username and password and review your Two-Factor Authentication settings. You can also see which devices have been “remembered.” When you remove devices, you will be prompted verify your identity the next time that you log in.
Give us a call at 1-844-484-0045 right away and we’ll help you.
Please visit our partner site [external link=”https://www.wheelhousecu.com/home-loan-mortgages/”]Mortgage Center[/external] for available rates and mortgage options.
Fees vary depending on the amount of the loan. The usual fees associated with a mortgage loan are appraisal fees, application fees or any applicable closing costs. Please contact us for available options. We’re here to help guide you.
The typical loan decision after you submit a request is 24-48 hours. The typical home purchasing process usually takes 6 to 8 weeks.
Yes we do! Please contact us and we’ll help you with any rate match.
Wheelhouse offers the most competitive rate options to help you refinance your auto loan from another financial institution. Simply contact us or [external link=”https://ws.loanspq.com/consumer/v2/login/landing.aspx?enc2=CjDDGQgp6ViDEpMSQAmj1J7L372KaaRDo4KMNtUdlXBvtVwOuXwjJxa9MdCJWB1vqli-FAjpnPAPrZkRIx7-2YSSONm3NWOphahA0Tfh2wN8Ab6DKQIq5_qVmLJaE_Ai”]complete a loan application[/external] through the website.
Yes we do. Simply contact us or apply online and we’ll help you get start on the first-time auto loan program.
We offer a start auto loan.
Send us the payment with a note to re-amortize the loan or stop by a branch location for assistance.
Contact us or stop by a branch location. The process requires some paperwork to be completed after the solar loan payoff.
Yes. We have a number of options to help you make extra payments to your solar loan. You can use digital banking to transfer money from an external source.
There are a number of options you can use the Go Green Loan. This includes installing energy efficient windows, air conditioning unit to installing insulation in the attic. Contact us for available options to help you Go Green!
From dental work to auto repair, our personal loans can help you with any life event.
Your Lender, Escrow or Title Company will need to submit an online Subordination Application request and upload all required documents here. To see a list of Wheelhouse Subordination Requirements in detail click here.
Please Note: This new online subordination process replaces the need for mailing documentation. Go to wheelhousecu.com/subordination to complete the online request.
If you’re a Wheelhouse member and would like a payoff amount on your loan, please call our Phone Branch at 619-297-4835 during regular business hours.
If you are a Lender, Escrow or Title company and would like a payoff amount for a Wheelhouse Loan, please fax your request with a Signed Borrower’s Authorization to 858-279-3032.
You can use the external transfer function inside Digital Banking to make a payment to your Wheelhouse loan.
You may have input an incorrect username. If this is your first time accessing your account with Wheelhouse, you will need to enroll using the Register link.
Yes. Use the transfer function in digital banking and choose ‘Add an external account’. This option will allow you to transfer to and from accounts outside Wheelhouse.
- Desktop computer: Click on your name in the top right corner, and then click Settings. Choose Alerts in the top menu and proceed with creating a new alert. (Everything on this page refers to Alerts)
- NOTE: Click the Help button in the top right for more detailed information on your alerts
- Mobile: Click the menu open in the top left corner, and then click Settings. Choose the Alerts option. For more notification options, visit online banking on your desktop computer.
Mobile deposit is available to members in good standing with an eligible checking or savings account and access to the mobile app. Please contact us for assistance.
You can enroll in eStatements and eNotices through Digital Banking.
Select the eDocuments widget, and click the Enroll button. You must agree to the Enrollment Disclosure and click the Agree button to become enrolled.
You will have access up to October 2018 if you’re enrolling for the first time or have been a member of Wheelhouse as of October 2018.
The statements are associated under the Primary Member access.
Sending money to another person is possible using the Zelle service in the Wheelhouse Mobile App for compatible Apple or Android devices.
Still need help? Talk to us.
Multiple ways to connect with us, whenever you need support.
Call Us
Speak with a member service representative
619-297-4835Mon-Fri: 8am-5pm
Sat: 9am-2pm
Contact Us
Reach out and a team member will follow up
Filing Loan Protection Claims
Payment – Debt Protection) (DP)
- For member to file a claim call (800) 328-9442 or contact loanservicing@wheelhousecu.com
- Email to file a claim or check the status of a claim, log on to Securian.com/benefits
Documents required:
- (Life) Death Certificate
- (Disability) Doctor/Clinical Notes with start date (Example: Out due to Surgery) or Letter from the State out on disability with date of time frame.
- (Involuntary – Unemployment) Online Unemployment Application Submission provided by the State with start date of claim filed
Guaranteed Asset Protection (GAP)
- To file a claim contact loanservicing@wheelhousecu.com
- Total Loss – Need to file first with the insurance carrier
- Stolen – Police report
- Deductible Reimbursement
Mechanical Breakdown Insurance (MBI)
Agreement#, vin# or member first and last name.
Typically, the repair facility calls in the claim for the member and has all this info already
Services please call:
24/7 Roadside Assistance:
855.440.0761
Vehicle Service Contract Claims:
844.237.3498
Mechanical Breakdown Insurance Claims:
844.237.3498
Edge Bundled Coverage Claims:
844.253.1295
Claims and Member Services operating hours:
| Monday-Friday: | 8:00AM-8:00PM EST |
| Saturday: | 9:00AM – 12:00PM EST |
| Sunday: | Closed |
