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Contact Us

Contact Us

We'd like to hear from you! If you have comments or questions, please send an e-mail our way. We will respond to you within 24 business-hours. If you submitted an email after 5:00 pm PST, response will be the following business day. Please be sure to include your e-mail address or daytime phone number.

To ensure confidentiality, please do not include account information, requests for transactions or changes to your account. For transactions or specific account information, please log on to digital banking, our online banking platform or call the Phone Branch during regular business hours at 619-297-4835. Thank you.

Secure Message:

Secure/Encrypted Message: Log on to Online Banking on the homepage, click 'Message Center' and create a new message.


Phone Branch
Monday - Friday: 8 am - 5 pm
(Local) 619-297-4835
(Toll Free) 888-907-3628

After hours support:
Monday - Friday: Available until 6 pm
Saturdays: 9 am - 2 pm

Bill Payment Support:


Bank By Phone:

24-hour automated phone service
(Local) 619-291-7101
(Toll Free) 800-829-1919

ATM, Check Card and VISA Credit Card Activation:


During business hours (refer to Call Center hours above)

ATM, VISA Check Card, Credit Card Lost or Stolen:


VISA Payment Address:

P.O. Box 719099
San Diego, CA 92171-9099

CO-OP Shared Branch & ATMs:

For a list of local branches, click here.
888-748-3266 (888-SITE-CO-OP)

Mailing Address:

P.O. Box 719099
San Diego, CA 92171-9099

Physical Address:

9212 Balboa Avenue
San Diego, CA 92123

Transit/ABA Routing:


In Person:

Branch locations and hours of operation

If you are using a screen reader or auxiliary aid and having problems using this website, please call 888-907-3628.